Privacy Policy

1. Introduction

At SolHound (“we,” “our,” or “us”), we are committed to protecting your privacy and personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you access or use the SolHound platform (“Platform”), including our website, applications, and services that link to this Privacy Policy.

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

2. Information We Collect

We collect several types of information, including:

• Personal Data: This includes information that can identify you, such as your name, email address, wallet address, and contact information.
• Transaction Data: Information about transactions you make on our Platform, including the tokens you track, portfolio information, and other activity data.
• Blockchain Data: Public information available on the blockchain, including transaction history, token holdings, and smart contract interactions.
• Usage Data: Information about how you interact with our Platform, such as pages visited, features used, time spent on the Platform, and other analytics data.
• Device Information: Technical information about your device, including IP address, browser type, operating system, and device identifiers.

3. How We Collect Information

We collect information through:

• Direct Interactions: Information you provide when you create an account, use our Platform, contact our support team, or participate in surveys or promotions.
• Automated Technologies: When you use our Platform, we may automatically collect information using cookies, web beacons, and similar technologies.
• Blockchain Analysis: We may collect on-chain data related to wallet addresses connected to our Platform.
• Third-Party Sources: We may receive information about you from third-party partners, service providers, and publicly available sources.

4. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Platform
• To process and complete transactions
• To send you administrative information, such as updates, security alerts, and support messages
• To personalize your experience and deliver content and product features relevant to your interests
• To respond to your comments, questions, and requests
• To monitor and analyze usage and trends to improve the Platform
• To detect, prevent, and address technical issues, security breaches, and fraudulent activity
• To comply with legal obligations and enforce our terms

5. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting providers, analytics companies, customer service providers, and email service providers. These entities are restricted from using your information for any purpose other than to provide services for us.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. If such a transaction occurs, we will provide notice before your personal information becomes subject to a different privacy policy.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

6. Data Security and Retention

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent, where processing is based on your consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to analyze how you use our Platform. Cookies are small text files that are stored on your device when you visit a website.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use some features of our Platform.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. If we transfer your personal information to countries with different data protection laws, we will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy and notify you as required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@solhound.io